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The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

From an order value of EUR 29.00 we ship free of charge within Germany. For lower order values, shipping costs of EUR 5.50 are incurred.

If you choose direct debit for your first order, the order value must not exceed EUR 100.00.

Deliveries to foreign countries:

We charge the following fees for international deliveries:

Afghanistan 49,90 €
Albania 17,90 €
Algeria 35,90 €
American Samoa 35,90 €
Andorra 17,90 €
Angola 49,90 €
Anguilla 35,90 €
Antarctic 35,90 €
Antigua, Barbuda 49,90 €
Argentina 49,90 €
Armenia 49,90 €
Aruba 35,90 €
Australia 49,90 €
Austria 8,90 €
Azerbaijan 49,90 €
Bahamas 49,90 €
Bahrain 49,90 €
Bangladesh 49,90 €
Barbados 49,90 €
Belgium 8,90 €
Belize 49,90 €
Benin 49,90 €
Bermuda 35,90 €
Bhutan 35,90 €
Bolivia 49,90 €
Bosnia-Herzegovina 17,90 €
Botswana 49,90 €
Bouvet Island 35,90 €
Brazil 49,90 €
British Indian Ocean Territories 35,90 €
Brunei 35,90 €
Bulgaria 17,90 €
Burkina Faso 49,90 €
Burundi 49,90 €
Cambodia 35,90 €
Cameroon 49,90 €
Canada 35,90 €
Cape Verde 49,90 €
Cayman Islands 35,90 €
Central Af. Rep. 49,90 €
Chad 49,90 €
Chile 49,90 €
China, PR 35,90 €
Christmas islands 35,90 €
Coconut islands 35,90 €
Colombia 49,90 €
Comoros 49,90 €
Congo 49,90 €
Cook Islands 35,90 €
Costa Rica 49,90 €
Croatia 17,90 €
Cuba 49,90 €
Cyprus 17,90 €
Czech Republic 8,90 €
Dem. Rep. Congo 49,90 €
Denmark 8,90 €
Djibouti 49,90 €
Dominica 49,90 €
Dominik. Rep. 49,90 €
East Timor 35,90 €
Ecuador 49,90 €
Egypt 35,90 €
El Salvador 49,90 €
Equatorial Guinea 49,90 €
Eritrea 49,90 €
Estonia 17,90 €
Ethiopia 49,90 €
Falkland Islands 35,90 €
Faroe Islands 35,90 €
Fiji 49,90 €
Finland 17,90 €
France 8,90 €
French Guyana 35,90 €
French Polynesia 35,90 €
French southern territories 35,90 €
Gabon 49,90 €
Gambia 49,90 €
Georgia 35,90 €
Ghana 49,90 €
Gibraltar 35,90 €
Great Britain 17,90 €
Greece 17,90 €
Greenland 35,90 €
Grenada 49,90 €
Guadeloupe 35,90 €
Guam 35,90 €
Guatemala 49,90 €
Guinea 49,90 €
Guinea-Bissau 49,90 €
Guyana 49,90 €
Haiti 49,90 €
Honduras 49,90 €
Hong Kong 35,90 €
Hungary 17,90 €
Iceland 17,90 €
India 35,90 €
Indonesia 35,90 €
Iran 35,90 €
Iraq 35,90 €
Ireland 17,90 €
Israel 35,90 €
Italy 17,90 €
Ivory Coast 49,90 €
Jamaica 49,90 €
Japan 35,90 €
Jordan 35,90 €
Kazakhstan 35,90 €
Kenya 49,90 €
Kiribati 49,90 €
Kuwait 35,90 €
Kyrgyzstan 35,90 €
Laos 35,90 €
Latvia 17,90 €
Lebanon 35,90 €
Lesotho 49,90 €
Liberia 49,90 €
Libya 35,90 €
Liechtenstein 17,90 €
Lithuania 17,90 €
Luxembourg 8,90 €
Macau 35,90 €
Macedonia 17,90 €
Madagascar 49,90 €
Malawi 49,90 €
Malaysia 35,90 €
Maldives 35,90 €
Mali 49,90 €
Malta 17,90 €
Marshall Island 49,90 €
Martinique 35,90 €
Mauritania 49,90 €
Mauritius 49,90 €
Mayotte 35,90 €
Mexico 35,90 €
Micronesia 49,90 €
Moldova, Rep. 17,90 €
Mongolia 35,90 €
Montenegro 17,90 €
Montserrat 35,90 €
Morocco 35,90 €
Mozambique 49,90 €
Myanmar 35,90 €
Namibia 49,90 €
Nauru 49,90 €
Nepal 35,90 €
Netherlands 8,90 €
Netherlands Antilles 35,90 €
New Caledonia 35,90 €
New Zealand 49,90 €
Nicaragua 49,90 €
Niger 49,90 €
Nigeria 49,90 €
Niue 35,90 €
Norfolk Isles 35,90 €
North Korea 35,90 €
Northern Mariana Islands 35,90 €
Norway 17,90 €
Oman 35,90 €
Pakistan 35,90 €
Palau 49,90 €
Panama 49,90 €
Papua New Guinea 35,90 €
Paraguay 49,90 €
Peru 49,90 €
Philippines 35,90 €
Pitcairn 35,90 €
Poland 8,90 €
Portugal 17,90 €
Puerto Rico 35,90 €
Qatar 35,90 €
Reunion 35,90 €
Romania 17,90 €
Rwanda 49,90 €
S. Tome, Principe 49,90 €
Samoa 49,90 €
San Marino 17,90 €
Saudi Arabia 35,90 €
Senegal 49,90 €
Serbia 17,90 €
Seychelles 49,90 €
Sierra Leone 49,90 €
Singapore 35,90 €
Slovakia 17,90 €
Slovenia 17,90 €
Solomon Islands 49,90 €
Somalia 49,90 €
South Africa 49,90 €
South Korea 35,90 €
South Sudan 49,90 €
Spain 17,90 €
Sri Lanka 35,90 €
St. Helena 35,90 €
St. Lucia 49,90 €
St. Vincent 49,90 €
St.Chr., Nevis 49,90 €
Sudan 49,90 €
Suriname 49,90 €
Swaziland 49,90 €
Sweden 17,90 €
Switzerland 8,90 €
Syria 35,90 €
Taiwan, China 35,90 €
Tajikistan 35,90 €
Tanzania 49,90 €
Thailand 35,90 €
Togo 49,90 €
Tokelau 35,90 €
Tonga 49,90 €
Trinidad, Tobago 49,90 €
Tunisia 35,90 €
Turkey 35,90 €
Turkmenistan 35,90 €
Tuvalu 49,90 €
Uganda 49,90 €
Uruguay 49,90 €
Uzbekistan 35,90 €
Vanuatu 49,90 €
Vatican city 17,90 €
Venezuela 49,90 €
Ver. Arab. Emirates 35,90 €
Vietnam 35,90 €
Virgin Islands 35,90 €
Wallis and Futuna 35,90 €
Western Sahara 35,90 €
Yemen 35,90 €
Zambia 49,90 €
Zimbabwe 49,90 €

Delivery periods 

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 7 days, for deliveries abroad within 5 - 14 days from conclusion of contract (with agreed advance payment after the date of your payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

For your purchase at our online shop

-  Prepayment via transfer
-  Payment via credit card
-  Payment via PayPal
-  Payment by invoice


Further details on payment
Payment by invoice is from the second order onwards.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

For your purchase of digital vouchers 

- Payment by credit card (VISA, MasterCard, American Express, Diners Club, JCB, Maestro International)
- Payment via PayPal 

For your purchase via "Reserve & Collect"

For the Reserve & Collect service, please note the separate regulations listed under point 6 of the GTC.

Our bank account:

Commerzbank Bonn AG
BLZ 380 400 07
Konto 120 49 16 01
IBAN: DE82380400070120491601
BIC: COBADEFF380

In case of questions, please contact us at the contact details mentioned in the Legal Notice.